Does this post charges automatically?

You control posting rules. We can auto-draft charges for human review or auto-post when configured. All actions are logged with immutable audit trails.

How does it integrate with Intergy?

The system uses your Intergy APIs to create encounters, attach notes, and submit charges per your configured provider, location, and payer rules.

Can we tune rules by payer and clinic policy?

Yes. Rules are configurable by service line, payer policy, time windows, diagnosis pointers, and exceptions (e.g., recent office visit).

Is it HIPAA compliant and do you sign a BAA?

We follow HIPAA best practices, implement RBAC and encryption in transit and at rest, maintain immutable audit logs, and can execute a BAA.

Revenue Automation for Greenway Intergy

Name: MediChatApp Revenue Automation
Brand: MediChatApp

Revenue Automation for Intergy

Detect and automate eligible encounters & charge workflows from portal messages, prescription refills, recalls, and remote care activities—then create Intergy encounters, attach notes, and post charges with full compliance and auditability.

Capture billable work you already do — automatically

From patient messages and refills to recalls and remote reviews, our engine finds qualified encounters and moves the work forward.

Rules-driven detection

Configurable rules evaluate message content, timestamps, and activity windows to detect eligible non-visit workflow opportunities per payer policy.

Intergy encounter create

When criteria are met, we create an Intergy encounter, associate the patient/provider, and attach structured notes with time stamps and context sources.

Charge post automation

Eligible encounters flow to ChargePost with the right provider, location, modifiers, and diagnosis pointers—ready for billing review or auto-post per your policy.

Exceptions queue

Items that need human review land in a clean work queue with one-click approve/deny and reasons (e.g., recent office visit, missing documentation).

Compliance & audit

Immutable audit logs record detection logic, timestamps, hash-signed events, user overrides, and the exact artifacts used to justify the charge.

Low lift for staff

Auto-generate templated notes, attach message transcripts, and track time windows so providers focus on care, not clerical work.

See a live demo

Common automated scenarios

Portal messaging — patient-initiated questions reviewed by a provider, tracked within defined time windows, with documentation auto-attached.
Prescription refills — recurring symptom updates and refill work-ups that meet payer criteria, routed to encounter + draft charge.
Remote review — asynchronous review of forms, results, or patient-reported data with time capture and payer policy checks.
Recalls & follow-ups — recall-driven tasks (e.g., mammogram/ultrasound outreach) integrated with SMS flows to reduce no-shows and recover revenue.

*Coverage and coding vary by payer and jurisdiction. Your final posting rules remain under your control.