How MediChatApp Works
From secure AWS deployment to Greenway Intergy integration and go-live—here’s the exact process we run to improve patient engagement and revenue.
From secure AWS deployment to Greenway Intergy integration and go-live—here’s the exact process we run to improve patient engagement and revenue.
We use a tight, compliant workflow to get you live quickly and safely.
We align on objectives (reduce no-shows, lower phone volume, automate recalls, improve billing hygiene) and confirm Intergy environment and locations/providers.
We deploy your tenant in an AWS HIPAA-eligible environment with encryption at rest/in transit, private networking, and least-privilege IAM.
We connect to Intergy (APIs/feeds) to sync patients, appointments, providers, and results metadata needed for engagement & revenue workflows.
We tailor modules to your sites and specialties, including content, timing, and escalation rules.
We train front desk, billers, and providers. RBAC ensures each role sees exactly what it needs—with guardrails.
We monitor KPIs and iterate: show-rate, reply times, recall completion, clean claim rate, revenue per encounter, and patient satisfaction.
Choose a single module or launch the full suite—everything snaps into Intergy.
Clear answers to common implementation questions.
It depends on scope and data access, but most practices complete discovery, integration, and module setup rapidly once credentials and connection details are ready.
No. AI Assist drafts and suggests only. Providers and billers approve every message, encounter, or charge before anything is posted.
Absolutely. Many practices begin with Communications or Check-In, then add Portal, Revenue Automation, and AI Assist as they see results.
We maintain a change log and schedule updates during safe windows. All configuration changes are audited and reversible.