Developers & Integration Teams

Technical information for EHR, IT, and integration teams who want to connect MediChatApp to Greenway Intergy and other enterprise EHRs using APIs, HL7, FHIR, SFTP, and VPN-based interfaces.

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MediChatApp developers and integrations

Built to work with your existing EHR stack

MediChatApp is deeply integrated with Greenway Intergy and follows patterns that extend to other EHRs and health-system environments using standard-based interfaces, VPN connectivity, and clear responsibility boundaries.

Integration options for developers

Use the interfaces that fit your organization’s standards today, with a path to expand over time.

Greenway Intergy integration

MediChatApp is designed around Greenway Intergy for high-volume ambulatory groups. Interfaces can be tailored to your specific Intergy deployment.

  • Schedules and appointments for messaging and check-in.
  • Patient demographics and contact details for outreach.
  • Balances and billing-related data for payment workflows.
  • Support for virtual assistant task queues linked to Intergy data.
Standards-based connections

For other EHRs and health-system environments, we support established healthcare standards:

  • APIs
  • HL7 v2.x feeds (ADT, SIU, ORM, and related message types).
  • FHIR APIs where available and scoped to required resources.
  • SFTP / flat-file imports for schedules, rosters, balances, and exports.
  • Custom interface projects defined with your integration and security teams.
Network & security boundaries
  • Connectivity via VPN, private link, or whitelisted IPs depending on your policies.
  • Encrypted transport (TLS) for all interfaces where MediChatApp is involved.
  • Role-based access and least-privilege design in the application layer.
  • Application-level audit logging of key user and system actions.

For details on encryption, audit logging, and incident response, see our Security and Legal & Compliance pages.

Typical integration use cases
  • Bi-directional appointment updates between MediChatApp and your EHR.
  • Driving messaging and recall campaigns from EHR schedules and lists.
  • Routing structured check-in data back into existing workflows.
  • Payment confirmation and balance follow-up tied to your billing systems.

Environments, testing & change management

MediChatApp is designed to fit into existing change-control processes at health systems and large medical groups.

  • Support for test / staging environments for interface validation.
  • Ability to work with anonymized or de-identified data where appropriate.
  • Coordinated release planning for high-impact workflows.
  • Error handling and alerting for interface and messaging failures.

We can provide architecture diagrams, sequence diagrams, and interface specifications during your evaluation and implementation phases.

What we typically cover on technical calls
  • Current EHR and interface engine landscape.
  • Preferred standards (APIs, HL7, FHIR, SFTP, APIs) and security requirements.
  • Data elements needed to power patient access and automation.
  • Environment strategy (test, staging, production) and rollout plan.
  • Monitoring, logging, and incident response expectations.

Talk to our technical team

Share a bit about your environment and integration goals and we’ll follow up with technical details, example flows, and a proposed integration approach.

  • EHR and interface engine details (e.g., Intergy, Epic, Cerner, Meditech).
  • Existing APIs, HL7, FHIR, or file-based integration capabilities.
  • Security and networking requirements (VPN, IP allowlists, etc.).
  • Target use cases (check-in, messaging, recalls, virtual assistants, automation).

You can also reach us via the general contact page if you are not on the technical team.

Developer & integration inquiry
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Submissions on this form go directly to the technical team responsible for integrations and security.


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