MediChatApp vs Phreesia
Phreesia is well-known for digital intake and check-in. MediChatApp focuses on Intergy-native operations — combining check-in, two-way messaging, websites, payments, and virtual assistants into a single platform and contract.
Phreesia is well-known for digital intake and check-in. MediChatApp focuses on Intergy-native operations — combining check-in, two-way messaging, websites, payments, and virtual assistants into a single platform and contract.
Phreesia is primarily a patient intake and check-in platform. MediChatApp is an operations and communication layer for practices on Greenway Intergy today, designed to tie together check-in, messaging, websites, reviews, payments, and virtual assistants.
Many groups use this comparison when they are:
| Primary focus |
Phreesia: Intake & check-in MediChatApp: Operations, messaging, check-in & staffing for Intergy |
|---|---|
| Core EHR focus | MediChatApp: Greenway Intergy-focused (with standard healthcare integration patterns for future projects) |
| Virtual assistants |
Phreesia: Not a staffing platform MediChatApp: Software + VA staffing with VPN, RingCentral, and Intergy workflows |
| Contract structure |
Phreesia: Software subscription MediChatApp: Software + optional VAs under a single contract and invoice |
| Ideal for |
Phreesia: Organizations wanting a dedicated intake tool MediChatApp: Groups wanting an Intergy-native, multi-module platform |
Intake is only one piece. This comparison focuses on Intergy integration, automation depth, virtual assistants, and long-term vendor strategy.
MediChatApp is currently built around Greenway Intergy, with data flowing into schedules, recalls, and billing workflows that staff already use. Check-in and forms are tied to task queues and dashboards that your team works from every day.
Many intake products treat the EHR as a destination. MediChatApp treats Intergy as the source of truth for operational queues, enabling automation projects that can later be mapped to other EHRs via standard healthcare interfaces.
Phreesia is primarily used for intake and confirmations. MediChatApp runs two-way SMS, portal messaging, broadcast campaigns, and review generation, all anchored to your Intergy data.
This makes it easier to consolidate separate vendors for reminder texts, surveys, and review invitations into a single, coordinated communication layer.
Phreesia does not operate as a staffing or virtual assistant platform. MediChatApp offers a formal VA program — virtual assistants and supervisors who work in MediChatApp task queues and Intergy screens under your BAA.
VAs are provisioned with VPN, Google Workspace, RingCentral, MFA, and role-based access, operating as an extension of your front desk and back-office teams.
MediChatApp can also operate as the practice website and SEO engine: high-converting service pages, online booking, and conversion tracking wired into your Intergy schedules.
That means new-patient marketing, online forms, and recall efforts feed into the same platform, rather than splitting across multiple vendors and reporting systems.
MediChatApp uses Stripe-hosted payment flows and Stripe Terminal to support co-pays, balances, and payment plans, with logic driven by Intergy data.
Check-in, balance outreach, and portal payments can all feed the same Stripe + Intergy workflows, reducing reconciliation friction and giving leaders cleaner reports.
Many organizations pair Phreesia with separate tools for messaging, websites, reviews, virtual assistants, and analytics.
MediChatApp is designed as a consolidation platform for Intergy-based groups: one vendor, one contract, and one roadmap for check-in, communications, analytics, and staffing — with an architecture that can be extended to future EHR projects.
There are scenarios where a dedicated intake-only solution can make sense:
In these cases, MediChatApp can still coexist on the communications or website side, but some organizations may choose to keep intake within a single familiar tool.
MediChatApp tends to be chosen when leadership wants to rethink operations around Intergy and reduce vendor sprawl:
For multi-location, high-volume practices, this often results in simpler governance, fewer contracts, and more consistent patient and staff experiences.
A few common questions that come up in evaluation and RFP processes.
For many Intergy-based groups, yes — MediChatApp can cover check-in, forms, communications, payments, and reporting. Some organizations choose a phased approach, starting with messaging or websites and then migrating intake as workflows are validated.
MediChatApp can be introduced alongside existing vendors, with carefully scoped pilots that avoid disrupting day-to-day operations. Many teams prefer this approach to reduce risk while building internal confidence in new workflows.
While MediChatApp is currently focused on Greenway Intergy, it is built around standard healthcare integration patterns (APIs, HL7 interfaces, and secure VPN-based connectivity) so that workflows and automation can be adapted to future EHR projects where technically and contractually feasible.
Phreesia is not a VA provider. MediChatApp includes an optional virtual assistant program where VAs work within MediChatApp and Intergy, under VPN and audited access, as workforce members. For organizations that rely on offshore or remote staff, this can be a major differentiator.
Walk through your current Phreesia + communications + website setup, and compare it to an Intergy-native MediChatApp deployment across operations, staffing, and patient experience.