MediChatApp vs PatientPop (Tebra)

PatientPop (now part of Tebra) is known for websites and practice growth. MediChatApp is built as an Intergy-native operations stack — website, SEO, online booking, two-way messaging, payments, analytics, and virtual assistants in one platform and contract.

MediChatApp vs PatientPop (Tebra) comparison

High-level overview

PatientPop (Tebra) is often chosen as a marketing and website vendor. MediChatApp is designed to be your Intergy-native front office and operations system, including a high-converting website layer — so the same platform that acquires patients is also the one that handles messaging, check-in, VAs, and revenue automation.

Many Intergy-based organizations start this comparison when they realize they’re running:

  • One vendor for website/SEO
  • One vendor for texting/portal and recalls
  • Another for check-in or reviews
  • And a completely separate process for virtual assistants

At a glance

Primary focus PatientPop (Tebra): Websites, marketing & scheduling
MediChatApp: Intergy-native websites + operations + messaging + VAs
EHR orientation MediChatApp: built specifically around Greenway Intergy today, with standard healthcare integration patterns for future EHR work.
Virtual assistants PatientPop: not a VA provider
MediChatApp: platform + formal VA staffing program
Ownership of growth funnel MediChatApp: end-to-end funnel — website, booking, reminders, VAs, and analytics all wired to Intergy.
Ideal for PatientPop: practices wanting a standalone marketing website
MediChatApp: groups wanting a single Intergy-native growth & operations stack

Key differences between MediChatApp and PatientPop (Tebra)

The core question: do you want one vendor for your website, or one vendor for your website, messaging, operations, and VAs — all Intergy-native?

1. Where the website “lands” inside your practice

Marketing-only vs operations-native

PatientPop is optimized for marketing websites and request-forms. MediChatApp websites are built directly against your Intergy schedules, templates, recalls, and locations.

That means when a patient books, responds to a message, or fills a form, the activity lives inside the same platform your staff uses all day — not a separate marketing system that needs constant reconciliation and manual bridging.

2. Communications & reviews

One messaging engine vs multiple tools

With a PatientPop-style stack, it’s common to have marketing emails and reminders separate from Intergy-driven message threads.

MediChatApp runs two-way SMS, portal messaging, and review generation on top of Intergy data. Your outreach, recalls, balances, and review asks can all be coordinated from one operations view, instead of bouncing between “marketing” and “clinical” tools.

3. Virtual assistants & remote staffing

MediChatApp is both the software and the workspace

PatientPop is not a operations workspace for offshore or remote staff. MediChatApp includes an optional VA program: virtual assistants and supervisors with VPN, Google Workspace, RingCentral, and MediChatApp dashboards trained on Intergy workflows.

Instead of trying to bolt a marketing website onto a separate VA operation, MediChatApp treats VAs as first-class users in the system — with queues, metrics, and guardrails your leadership can see and control.

4. Check-in, intake & payments

From website click to cleared balance

Many groups running PatientPop still rely on paper or siloed intake tools and disconnected payment flows.

MediChatApp combines digital check-in, forms, and Stripe-hosted payments / Stripe Terminal into workflows aligned with Intergy balances and schedules. Patients can move from website to booking to check-in to payment using one consistent interface — and staff see it all in one place.

5. SEO for real, messy multi-location practices

Templates vs operations-aware content

PatientPop provides strong marketing templates. MediChatApp is built to reflect the actual way you deploy providers, templates, and locations in Intergy.

That means your SEO isn’t just pretty pages — it’s tightly mapped to where and how you actually see patients, making it easier to grow volume where your schedules and staffing can support it.

6. Vendor strategy: “website vendor” vs “operations partner”

One contract for your growth & operations stack

A PatientPop-style setup usually sits alongside multiple other vendors — texting, forms, check-in, analytics, VAs, etc. Each contract and integration has to be managed separately.

MediChatApp is designed to be a single front-office & growth platform for Intergy-based organizations. Instead of bolting yet another marketing system on top, you’re investing in the core operations layer you can carry forward — including standard healthcare integration patterns that help with future EHR projects where feasible.

Running PatientPop (Tebra) alongside MediChatApp

Some organizations consider keeping PatientPop as the public website while layering MediChatApp behind it for operations. This can work, but you’ll still be managing:

  • Two different CMS / website experiences
  • Two sources of truth for online requests and forms
  • Extra routing to get leads into Intergy and MediChatApp queues
  • Separate analytics for marketing vs operations

It can be a transitional step, but long term it often duplicates effort and makes it harder for staff to see the full patient journey in one place.

Going all-in on MediChatApp as your growth & ops layer

Intergy-based groups that standardize on MediChatApp for website + operations usually do it because they want:

  • One place to manage locations, providers, booking rules, and messaging.
  • One Intergy-native set of dashboards for operations, not a marketing site bolted on top.
  • Virtual assistants, front desk, and leadership looking at the same queues and KPIs.
  • A platform that is already wired into Intergy for any future automation or EHR projects.

In other words, instead of “another vendor”, MediChatApp becomes the operating system for your patient-facing workflows — with the website as just one part of that stack.

FAQ: MediChatApp vs PatientPop (Tebra)

How organizations think about websites, Intergy, and vendor consolidation.

Do we have to rebuild our entire website to move to MediChatApp?

Not necessarily. Some groups start by migrating critical high-traffic pages and online booking journeys into MediChatApp while leaving other content on their legacy site. Over time, they consolidate fully once internal teams are comfortable with the new workflows and analytics.

Can MediChatApp coexist with PatientPop (Tebra) during transition?

Yes. MediChatApp can run in parallel for specific service lines, locations, or campaigns. This allows you to compare performance and staff experience in real time before committing to a full migration away from a separate website vendor.

What if we change EHRs in the future?

While MediChatApp is currently focused on Greenway Intergy, it is built around standard healthcare integration patterns (APIs, HL7, VPN-secured connectivity). That means many of the workflows and automations you build today can be adapted to future EHR projects, where technically and contractually feasible, instead of being tied only to a marketing site.

Why not just keep a marketing-focused website separate?

Some organizations do. However, the more complex your locations, templates, and staffing become, the more valuable it is to have your growth engine and operations engine be the same platform. MediChatApp is designed for that reality — especially for Intergy practices with multiple sites, specialties, and virtual assistant programs.

See what an Intergy-native website + operations stack looks like

Walk through your current PatientPop / Tebra setup and compare it to a MediChatApp deployment that unifies website, booking, messaging, VAs, and analytics for your organization.



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